When you downgrade to a Basic plan, your oldest uploads over the free subscription limit (180 minutes) will be hidden from listeners.ĭon't worry though, nothing is deleted from your account. What happens when I downgrade from a Next Pro subscription to a Basic plan?
You can then choose to subscribe to a Next Pro account again through our Pro page. Your subscription will keep running for the remainder of the 30 days, and then you will become a Free user again. If it's more convenient to have payment taken on another date, please opt out from automatic renewing in your account's Subscriptions page by clicking on the Edit icon: There isn't away to change the date your monthly payment is taken at the moment. You can see when the plan renews automatically each month/year by logging in your account and going to your Subscriptions page. If you choose the annual billing plan, you will be charged every year after your initial purchase. In the event of a billing failure, you will receive an email. If you choose the monthly billing plan, your account will be billed automatically every 30 calendar days - the payment may not fall on the same date each month. However, you can opt out from automatic renewing in your account's Subscriptions page by clicking on the "Edit" icon and following the prompt to confirm that you would like to stop your recurring payment. Our monthly and yearly Next Pro plans both automatically renew.
I have a Next Pro subscription, when will I be charged? If you have confirmed that you purchased your Next Pro subscription and it doesn't show immediately on your account, please allow a few minutes for it to show up - sometimes it can take a bit of time to update the subscription status.Īfter a short while, please verify the status on your Subscription page. I just purchased a Next Pro subscription but it's not showing on my account, what can I do?
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